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The Back Deck

Our view on navigating today’s marketing landscape

24 Feb
2010

Entertain Your Way to a Successful Campaign on Facebook

Did you collect enough eggs from your chicken farm? When was the last time you sent your friend a virtual cupcake? If you participate in two of Facebook’s popular external applications, then you are aware of what I’m talking about.

Now with more than 400 million users and 500,000 active applications that users can connect with, it’s obvious that most of us are jumping on Facebook for reasons other than finding out what our best friend from 8th grade did this past weekend.

For many companies, having a simple fan/company page is no longer enough to communicate with its target audience about client information or recent news. Such interactive entertainment applications like Farmville, Birthday Cards, iLike, Top Friends, and Mafia Wars demonstrate that millions of consumers on this social platform are interested in playing games, interacting with their friends, sharing personal interests and forming teams for a great cause—key traits that any marketer can and should easily incorporate into real-life interactive campaigns.

With 70 percent of Facebook users engaging with some of these interactive applications every month, it’s time to find out more about this strategy. Consider the following for effective application implementation:

1. Allow team building to be a factor for success: participants enjoy coming together for a greater cause and making a large difference all together. On Facebook, sharing is very much caring. Example: Best Buy has online “Best Buy Communities” that help answer customer questions and assist in finding the best price possible for products.

2. Make it easy to interact with your company: one-click downloads, photo uploads, donations, and “forward to a friend” buttons will help spread your message quickly. Example: T-Mobile Blackberry has simple “download now” buttons for wallpapers, applications, and tips of the week. Photobucket

3. Have a variety of communication tools available for use: Captivate people’s attention by offering videos, photos, music, ability to make wall posts, and direct chat. Example: American Red Cross posts live video updates from natural disasters.

4. Make your page visually appealing: Colors, shapes, fonts, and placement of accomplishments on personal profiles will spark the interests of consumers. Example: Target allows fans to flip through an online magazine and mix and match new product lines.

5. Offer a “game mentality”: It always feels good to reach a set goal. Set goals for participants and they will thrive on the instant gratification. Example: Chase Community Giving encourages its Facebook fans to vote for their favorite charity to receive money, then Chase makes the donation on their behalf.
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Are you a fan of any interactive applications? If so, are they missing from my list? We want to hear about what you do on Facebook and what makes you choose to participate.

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One Comment

  1. What did people do before the invention of video games?

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