At a time when companies are tightening their belts, when it comes to corporate travel, we are all on the hunt for alternatives to one of the biggest expenses of them all – the trade show. As a result, virtual trade shows, webinars and other events designed specifically for remote participation are popping up with increasing frequency. There are tangible advantages, such as saving on high travel costs, shipping and other expenses, but are there real gains to be had when doing business in a virtual environment?
With some planning and a hefty dose of teamwork, we believe the answer is yes. I’d like to share insights from a recent virtual trade show appearance that our team helped to plan on behalf of a technology client. The result was a successful promotion that drove hundreds of registrations at our destination website during a two-day period – our single biggest signup event.
Based on this experience, here are our top tips for making your virtual trade show more than a glorified website:
1. Schedule and train your staff. Even though the location may look more like Second Life than McCormick Place, don’t fall down on training and scheduling your booth staff. Make sure their laptops are ready, and they know when and how to log in and are online during their assigned booth times – even if they’re at home kicking back in their pajamas!
2. Generate content … at every step of the way. One of our most successful strategies was to invite bloggers and spokespeople within our network to stop by our virtual booth and chat about a hot topic of interest to everyone at the show. By just talking amongst ourselves, we generated content that can be used as expert Q&As on our blog, in our newsletter and other outlets.
3. Design a meaningful promotion. Sound marketing principles work just as well online as they do in person. Make sure your virtual trade show promotion is as compelling as it can be, with a strong call to action and a great reward for participation. Needless to say, after the show, offer your leads something of value and repeat the call to action from your promotion.
4. Leverage existing social media channels. Dust off those hashtags and at-replies on Twitter. One of the best ways we were able to communicate our membership promotion and group chats was via the association’s own Twitter account. The association and even the attendees themselves repeatedly retweeted our content before, during and after the event.
5. Throw your own party. If you think you’ve got these skills down and you have compelling, educational content to deliver, consider co-hosting a virtual tradeshow with your industry association. This is an emerging trend that we’re seeing in technology companies who are thought leaders in their sectors.
Next time you receive an email inviting you to a virtual trade show, check it out. Notice what draws your attention and what turns you off. I believe we’ll be seeing many more of these events as the format evolves.
Tags: applications, conversation starter, events, marketing, mobile technology, networking, social media, tools, virtual, webinars
Hi Julie,
These are great tips. Some additional ones that you mind find useful as well:
1) Staff with Experts: The other beauty is you’re not tied to having only 3-5 people at your booth. Consider staffing with people from multiple disciplines within your company – product, marketing, sales, creative, etc. This way, attendees can connect with someone in a similar field or with a specific question.
2) Participate in Chats: While there are booth chats, I think it’s key to participate in lounge chats – not to promote your booth but to add value to the conversation. And if someone inquires about something related to your company, then offer to give them a demo at your booth.
3) A Virtual Event is Still an Event: I think you pointed this out. In the end, this requires having a strategy and plenty of time to put together. Just because it’s online doesn’t mean it’s quicker to put together.
Thanks and good luck with your future virtual events!
Cece Salomon-Lee
Director of Marketing of InXpo
Thanks for the wonderful concept. I don’t think anyone is doing this on the east coast yet. Keep up the good work. I suggested it to ICFliving.com who distributes green building products, but I think it will also work for real estate sales. Gloria Merritt